One of the best places to start the system and the creation of a quality system is in the background. Do not start writing mission statements, policies and all that fluff that nobody reads high. Everyone thinks that Mom, baseball and apple pie, a stroke of dollars on him. Begin to say no to the procedure to be responsible and have the right to do. I wrote the procedures, but do not have the heart of every dayOperations. No, I think, what you need for your quality management system with the former, wrote a good job.
work instructions, how to read the cookie recipes. Usually contain a list of materials (ingredients) for the job and instructions on how to do the work (the oven temperature and cooking time.) Instructions for work are all trivial tasks must now be done properly, necessary in a particular order, without errors or more! UsNo special requirements for written procedures in most systems of quality management ISO 9000 in 2000, not because the operating procedures do not help, but because they are so different from one company the next.
Use the book written for rail operators, supervisors and managers. Use it for testing and internal audits. Use your operating procedures, losses of jobs, improving and balancing these improvements to all the changes and divisions. InIn short, use your education to work to ensure that the work is done well done.
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